1. Unable To Download Sync Update From Ford Sites
2. How To Download Sync 3 Update
3. Ford Sync 2 Update Download
4. Ford Sync Update Download Problems
5. How To Update Ford Sync

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Hi All,
Quick history. Just got my 2013 Flex SEL that was built in Sept. 2012 so it's been sitting for more than a year. I went to update SYNC this morning and it failed. ON my SYNC update page it shows last update Sept. 2012 so the system has never been updated. (You would think the dealer would do this for you).
I followed all the steps to update; it starts to update, then I get a message 'You have already updated your software...', Then it shows another screen like it's trying to update, then a 4th screen saying installation failed.

Unable To Download Sync Update From Ford Sites

I have followed all the steps:
1. Download file to HD
2. unzip file
3. copy all files to 4GB USB drive (formatted FAT32)
4. Turn on Flex, engine running
5. Radio on
6. Insert USB drive (Install starts automatically but I get the error sequence above. I posted the screen images below. Sorry, they go by quick so camera focus is a little off.
After the first failure I reformatted the USB and tried from scratch with the same results. Any ideas on how to make this work? There is nothing else on the USB drive. I downloaded and installed on Mac OS X but that shouldn't make a difference.

How To Download Sync 3 Update

OK, it won't let me attach photos.
1st screen: Installing file...(1 of 10)
2nd screen: You have already updated your software successfully. Please remove the USB drive.
3rd screen: Installing file...(1 of 10)

Ford Sync 2 Update Download

4th Screen: Installation Failed! The installation has run out of space or does not work with this version.

Ford Sync Update Download Problems

Anyone knows what my next steps are? Please don't tell me I need to go back to the dealer.

How To Update Ford Sync

- Tom